What shipping methods are available?
We ship exclusively via USPS/FedEx, ePacket or DHL unless otherwise noted.
How long will shipping take?
USPS/FedEx: 3-7 business days; ePacket: 8-18 business days; DHL (Int'l): 3-15 business days.
How do I check delivery status for my order?
In your email notification you'll find a link for tracking your shipment.
What methods of payment can I use?
Slick Imports accepts Visa, MasterCard, American Express and Paypal.
When do I get charged on my credit card?
The charge is authorized in real time as you place your order.
What if I need to return something?
No problem, ordering from Slick Imports is 100% risk-free and satisfaction guaranteed. Contact us and we'll help guide you through the process to send the item back.
Can I cancel my order?
Yes. Cancellations can be made for any reason within 24 hours. Contact us within this timeframe with your order number and we'll take care of the rest.
Why has my order been rejected?
If your order fails to complete, and you want to be sure your account wasn't charged, please email customer support via our contact page.
Can I send my order to someone as a gift and ensure that the price doesn’t show up anywhere?
Yes, only your electronic invoice will be sent. Paper invoices are only included in volume (100+) orders.
Do you have a media kit or someone to deal with press inquiries?
See our contact page and we'll get back to you as soon as we can.
Who do I contact for distributor inquiries?
All inquiries can be directed as specified on our contact page.
What should I do if I find an error or misprint on your website?
We strive at Slick Imports to maintain the highest level of accuracy. If you spot something we've overlooked, we always appreciate a heads-up to customer support.